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How to Download Mp3 music in Windows 10:
Do I need to be connected to the Internet to run MP3Rocket?
YES. The Gnutella network is a system of computers connected only through the internet. In order for MP3Rocket to connect to the Gnutella network, an internet connection must be present. MP3Rocket will not establish an internet connection for you.
Why am I unable to connect to the network of files?
If you are unable to connect to the network, but are able to browse the internet, your firewall may be blocking the Gnutella port (default port is ‘6346’). The following programs are only a few popular brands of firewalls:
- Kerio Personal Firewall
- McAfee Firewall
- Norton Personal Firewall
- SyGate Personal Firewall
- Windows XP Internet Connection Firewall
- ZoneAlarm Firewall
In order to connect to the network, you must configure your firewall to open a port for Gnutella. You can check the instructions provided on the distributor’s member site, or contact their support group for further assistance. You can also refer to the Microsoft page on configuring ports on Windows XP.
I am getting a ‘STARTUP ERROR’ when I try to start the program. What do I do?
This typically is a result of a corrupted download – we would suggest you uninstall the program and download the file again (you can use the direct download link provided below). If you are using an older version of the program, installing the latest version may resolve the issue.
Download the latest version of MP3 Rocket here It’s also possible your Windows registry could be corrupted, or your system may be infected with a virus. If a reinstall does not work, be sure to run a complete system scan using your Anti-Virus program. Please note that technical support is provided to PRO customers only – for additional support, consider upgrading to MP3 Rocket PRO. In addition to unlimited 7x24 technical support, you will also get faster downloads, enhanced connection speeds, better search results, free software updates and more!
Why does MP3 Rocket not work on my new computer with Windows Vista.
MP3 Rocket DOES work with Windows Vista, however there is a conflict with some versions of Java. You will need to fix the version of Java that comes pre-installed with Windows Vista. When you login to the member website, be sure to follow the instructions provided for Windows Vista users – the instructions will walk you through the process of removing the current version of Java you have installed, and then the MP3 Rocket software will automatically install the necessary version.
Where can I go to get answers to other software-related questions?
MP3 Rocket provides a community-based forum where users can exchange ideas, ask/answer technical questions and provide general feedback.
How do I uninstall the MP3Rocket software?
- Go to the Control Panel and launch Add/Remove Programs
- Remove “MP3Rocket”
- Use the Start Button
- Under the MP3Rocket Program Folder run the MP3Rocket uninstaller.
How do I upgrade and pay for the Pro version if I do not have a credit card?
Our merchant provider offers many payment options including Credit Card, Debit Card, PayPal and eCheck.
I entered an invalid email address by mistake when I registered – how do I get my login information?
If you mistakenly entered the wrong email address during registration, send an email to support[at]mp3rocket.com.
How much does the MP3Rocket software cost?
MP3Rocket (basic) is completely free to download and use, however an enhanced version of MP3Rocket, MP3Rocket Pro, is also available for a small, one-time fee. The one-time fee for MP3Rocket Pro is a payment to purchase a copy of the special release of the software (available only to those that purchase the upgrade). Customers that purchase the upgrade also receive personalized, 24x7 Technical Support (via email) and free software updates for the duration of your membership. You will not be charged again by MP3Rocket (or the reseller) after your initial purchase. After your membership expires, Pro users have the option to extend your term for a reduced price.
I was charged more than once for my membership – how do I get the duplicate charge removed?
If you believe you were charged more than once for your membership, send an email to support[at]mp3rocket.com.
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